FAQs - Your Quick Guide to Swingooo
Frequently Asked Questions (FAQs)
What is Swingooo and why should I care?
Swingooo is built for players who care about the feeling of the game - not just the score.
We design world-class pickleball gear that’s made to move, connect, and win.
No gimmicks. No off-the-shelf junk. Just gear that looks sharp, feels right, and performs every time.
I’m new - which paddle should I start with?
Start with the S1 Play.
It’s light, responsive, and beginner-friendly but still packed with pro-inspired feel.
We made it for players who are just starting out but want to play with purpose.
What’s included in your paddle sets?
Our S1 Play Series bundle includes:
- 2 x S1 Play Series paddles
- 2 x S40 Play versatile pickleballs
All packed and shipped fast
Great for gifts, new players, or just getting started without the guesswork.
Can I return it or get a replacement if something goes wrong?
Yes and yes.
- Returns: 30-day no-hassle return policy (unused items)
- Warranty: 6-month coverage for any defects or damage from regular play
Just send us a message - we’ve got your back.
Where do you ship from? How fast?
Ships from our Melbourne HQ (1–2 business days)
All orders include tracking and are packed with love (and bubble wrap).
How do I take care of my paddle?
Wipe it down with a dry or slightly damp cloth after play
- Wipe it down with a dry or slightly damp cloth after play
- Don’t leave it in a hot car (or it might start swinging on its own😉)
- Use a cover when not in use (coming soon)
How do I join the Swingooo movement?
Easy - follow us on socials @Swingooo.Sports and sign up for our newsletter.
You’ll get early access to drops, fresh content, giveaways, and invites to pop-up events and community games.
I still have questions, where can I reach you?
We’re here to help.
Email: support@swingooo.com.au
Born to Swing
Gear that moves with you - effortless, every time.
Engineered to fuel your passion, power every swing, and back you all the way.